Privacy Policy

Effective Date: 10/01/2025

Canyon Lake Retreat values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Introduction

This Privacy Policy outlines the practices of Canyon Lake Retreat regarding the collection, use, and protection of personal information provided by our guests.

2. Information We Collect

We may collect the following personal information:
Booking Information: Names, contact details (e.g., email address, phone number), and payment information when you make a booking.
Communication Details: Information you provide when you contact us with inquiries or requests.
Website Data: Cookies and usage data to enhance your browsing experience.

3. How We Use Your Information

Your information is used for the following purposes:
Managing and confirming your bookings.
Improving our services and guest experience.
Communicating important information about your stay.
Sending promotional offers or updates if you have opted in.

4. Data Sharing

We respect your privacy and do not share your personal information with third parties, except:

When required to provide services, such as processing payments or managing reservations.
To comply with legal obligations or respond to lawful requests from authorities.

5. Security Measures

We take the protection of your personal information seriously by implementing robust security measures, including:

Encryption of sensitive data.
Secure payment processing systems.
Regular monitoring of our systems to prevent unauthorized access.

6. Your Rights

As a guest, you have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you.
Correction: Update or correct inaccurate or incomplete information.
Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.

To exercise these rights, please contact us through the details provided below.

7. Cookies and Tracking Technologies

Our website uses cookies to:

Enhance your browsing experience.
Analyze website usage to improve functionality.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect your experience on our website.

8. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on our website with the new effective date. Please review it periodically to stay informed about how we protect your information.

9. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Canyon Lake Retreat
[Insert Email Address]
[Insert Phone Number]
[Insert Mailing Address]

Thank you for trusting Canyon Lake Retreat with your personal information. We are committed to ensuring your privacy and security.