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Frequently asked questions
Guests use a secure self-service keypad system. Codes are provided prior to your arrival and are valid only during your stay.
For immediate emergencies, call 911.
For non-emergency situations, our support team is available to assist you.
Yes, we welcome up to two dogs per room with a $15 per pet, per day fee.
Yes, ample free parking is available on-site for all guests.
Explore nearby attractions, including:
- Guadalupe River State Park
- Canyon Lake Gorge
- Local wineries
- Scenic hiking trails
Our support team is available via phone for assistance at any time.
Some rooms are wheelchair accessible. Please contact us to discuss specific needs.
Enjoy:
- Smart TVs in each room
- A communal game room for all guests
Suites feature kitchenettes equipped with:
- Fridge
- Microwave
- Cooktop
- Basic utensils and cookware
High-speed Wi-Fi is accessible throughout the property.
While there are no on-site dining facilities, several local restaurants are located nearby.
Rooms are secured with a keypad system using a unique code provided for your stay.
Contact our support team for immediate assistance.
Yes, we have facilities available for small events. Please contact us to discuss arrangements.
Guests can enjoy:
- Boating
- Fishing
- Hiking with convenient lake access
Smoking is prohibited in suites and communal indoor areas.
Yes, several grocery stores are within a short driving distance.
Yes, Canyon Lake Retreat is family-friendly, offering various games and activities for children.
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